![]() It's really the best thing to have in our profession, great resources/people, and Regina is just that. I know if she's aware of a situation, she will figure out a solution. She's thorough, resourceful, knowledgeable, reliable, dependable, hard working, and no non-sense. W CLASSIC DECO OAK (CA) Services: LAMINATE TIERED-NAT 8619 BSC LAMINATE UP TO 500 (SF). I've never had a bad experience with Floor and Decor by any means, everyone is always so friendly and helpful, but by some miracle I got in touch with Regina one day when I was concerned about an order I had placed online (and items were being shipped from a different store), she not only solved the problem, but she cleared up the confusion with the other store(s), got the order back on track, even found a way to get it to us by our dead line (when it was, and took it upon herself to keep me updated. Laminate Floor Installation in Antioch, TN with The Home Depots. I work for a design firm in Nashville and we always run to Floor & Decor. I can't say enough good thing about how wonderful she is. Regina Santiago (Nashville #165) 5 Stars all around. This organization primarily operates in the Carpets business / industry within the Home Furniture. I even had to go back inside and tell them to come get the pallet from behind my car. Wow!! They are such winners. Buy Floors Direct is located in Antioch, Tennessee. 26 boxes, several plastic wrapped bundles and hundreds of loose tiles. As I was waiting outside my car for my order which was put behind my car, I was told to load the tile myself. A 1 Carpet floors and Cabinet's is located at 12477 old history blvd, Antioch, TN 37013. I didn't realize Floor and Décor was having financials problems since they are unable to give up $10.55. ![]() I initially did the on-line chat and was denied a refund then called customer care and denied a refund. Floor & Decor 5330 Cane Ridge Road Antioch TN 37013 (615) 986-2773 Claim this business (615) 986-2773 Website More Directions Advertisement Floor & Decor is a hard surface flooring store with an incredible selection and everyday low prices. I asked if I could get the shipping refunded due to a situation beyond my control and was told to call customer care. There was a problem with the SKU# online and in store, they were different so it automatically set up for shipment. The young lady informed me the tile had already been shipped. To confirm your product design choices, please visit a store, product page and/or obtain samples prior to purchase. Product design or color may vary from Visualizer representation. Check out these combinations to inspire a fresh look of your own. I went to customer service pickup and explained the situation. Top-quality tile, stone and waterproof materials make a bathroom functional and stylish. I went to the back to double check if that tile was in stock and it was. I went to the store on 9/2/22 to pick up the majority of the order. Address: 5330 Cane Ridge Rd, Antioch, TN 37013. Tennessee Family Floor Covering Alcoa Lowes Companies, Inc. Get reviews, hours, directions, coupons and more for Floor & Decor. In that order, 4 pieces of tile were out of stock so it would be shipped from a different location. Shaw Flooring for Every Room and Need in a Variety of Colors, Patterns and. With marble, bold patterns, colors, stylish vanities and more, update or create your bathroom retreat from start to finish with styles at Floor & Decor. See reviews, photos, directions, phone numbers and more for Floor And Decor locations in Antioch, TN. Check out the top 5 bathroom trends thatll freshen up your space. I was refunded the shipping charge plus extra for my inconvenience which wasn't necessary but appreciated. Find 4 listings related to Floor And Decor in Antioch on YP.com. He was very nice and apologetic for the mishap. ![]() If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.Īs a matter of policy, BBB does not endorse any product, service or business.UPDATE: I spoke to Frank, the Operations Manager. Reviews, hours, contact info, directions and more. BBB Business Profiles are subject to change at any time. Get info about Floor & Decor & 10 similar nearby businesses. ![]() When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.īBB Business Profiles generally cover a three-year reporting period. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. 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